These Terms & Conditions (“Terms”) govern your use of www.dozen-solutions.com (“our Site”). By accessing or using the Site, you agree to be bound by these Terms. If you disagree, please stop using our Site
Dozen Solutions is a technology solutions provider headquartered in Saudi Arabia. You can reach us at help@dozen-solutions.com.
All Site Content is owned or licensed by us and protected under KSA IP and international law. You may view, cache, download, and print materials for personal or business reference with proper attribution.
Misuse (e.g. introducing malware, attempting unauthorized access, disrupting services) is strictly prohibited. Violations may lead to suspension, legal action, or reporting to KSA authorities.
Content is provided “as is” for general information only. No guarantees are made regarding accuracy or suitability. We are not liable for indirect losses, service disruptions, or external content. Nothing in these Terms limits liability for death, injury, or fraud.
We follow Saudi data protection laws, including encryption, data minimization, and secure storage. Personal data is handled under the Saudi Personal Data Protection Law (PDPL) and the E-Transactions Law. We do not share personal data without your explicit consent, except where required by law.
Digital communications and contracts via this Site are valid and enforceable under KSA law, including certified electronic signatures.
We comply with KSA E-Commerce Law and Consumer Protection Law. Pricing includes applicable VAT, and full details of products or services are disclosed before purchase. You have the right to cancel most purchases within 7 days, with clear terms on refunds and exceptions. Marketing content is clearly identified and includes opt-out options.
You can submit complaints via help@dozen-solutions.com. We follow formal procedures and cooperate with KSA regulators such as the Ministry of Commerce if needed.
These Terms may change periodically. Updated terms are posted here and take effect upon publication. For material changes, we will provide prior notice when required.
These Terms are governed by Saudi Arabian law. Disputes may be resolved through KSA courts or as agreed in writing.
For support, inquiries, or complaints, contact us at:
Email: help@dozen-solutions.com
Phone: +966 535 71 8882